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We Are The Hospitality Industry’s Wi-Fi and
In-Room Entertainment Specialists

Founded in 2003, Hotel Internet Services, Inc. (HIS) is a full solution provider for secure wired and wireless Internet services and the BeyondTV in-room entertainment system. All our services are backed up with 24x7 guest service monitoring and support. HIS provides equipment and services to casinos, hotels, resorts, military and student housing, timeshares, condos, conference centers, apartments and many other commercial venues.

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Hospitality Technology Products & Services

Hotel Internet Services Wi-Fi solutions

Hotel Wi-Fi

Your guests want the most bandwidth and the most robust and secure Wi-Fi possible. They don’t just want it in their rooms. They also want to access the Internet as they roam around your property – like hanging out at the pool, grabbing a drink at the bar, taking a seat in your restaurant, or otherwise adding to your guest revenues. Wherever they go, they want to stay connected! As a recognized leader in hospitality technology solutions, Hotel Internet Services can provide your facility with unparalleled installation, support, and hardware. Stop losing guests to better connected competitors. Contact us today to get a complimentary assessment of your Wi-Fi network!

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beyondTV

BeyondTV

BeyondTV enables your guests to have a complete in-home entertainment solution right in their hotel room. What Chromecast®, Apple TV®, Roku® and Amazon Fire TV® bring to the home, you can now have in their hotel room with the added benefit of being able to avail themselves to hotel amenities and services. BeyondTV allows today’s travelers to view their own content on the TV whether it be Hulu®, Pandora®, YouTube®, etc. BeyondTV represents a major milestone in in-room entertainment. The BeyondTV platform provides the industry with a cost- effective solution that allows properties to recreate the same advanced TV entertainment functionality that many consumers have become accustomed to in their own homes, and is increasingly being sought out by hotel guests, when traveling.

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24/7 guest support

24/7 Guest Support & Monitoring

When it comes to delivering Wi-Fi, problems are bound to occur. From login difficulties to weak signals, accessing the internet is not always a simple proposition. How you handle those problems is key and central to our mission to provide users with the very best and robust Wi-Fi experience. Guest devices, their browsers and email clients are all supported by our expert staff twenty-four hours a day, seven days a week. We are here to help your guests get online and stay online!

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Over 150,000 wireless hotel room installations

Hotel Internet Services has been a pioneer in the hospitality technology arena since 2003 installing wired and wireless Internet services, including exceptional 24/7 guest service monitoring and support.

Resources: 

The latest, Articles, Case Studies, Press Releases, Resources and Videos form Hotel Internet Services

Saddlebrook Resort & Spa – Tampa, Florida

Installation Spotlight Introduction A 480-acre property in Tampa Bay, Florida, and recognized as one of the nation’s preeminent athletic training...

Bishop Gadsden Episcopal Retirement Community

Installation Spotlight Faster, more reliable internet boosts resident satisfaction and operational efficiency at luxury retirement community...

Bishop Gadsden Caters to Residents’ Online Lifestyles with High Speed Wi-Fi Upgrade by Hotel Internet Services

South Carolina senior living community responds to resident requests for enhanced internet connectivity by leveraging HIS’ industry-leading...

Voice dominates HITEC Houston

Recent Article Published from Hotel Business: Click on the button to read the full article. Or Scroll thru article below. [auto-iframe...

Shephard’s Beach Resort

Installation Spotlight Introduction A newly renovated property based in Clearwater Beach, Florida, and boasting breathtaking gulf views, Shephard’s...

Cachet Boutique NYC

Installation Spotlight Introduction An ultra-luxurious hotel that seeks to serve as an urban cultural oasis in the heart of New York City, the...

Orchard Hotels San Francisco

Installation Spotlight Introduction Known for its eco-friendly practices and operating out of the heart of San Francisco, California, Orchard Hotels...

Orchard Hotels of San Francisco Partners with Hotel Internet Services to Implement Advanced Wi-Fi with Voice-activated Television and Casting Solutions

Eco-Friendly boutique hotel brand enhances guest internet with HIS Wi-Fi and adds content casting with integrated Amazon Alexa voice-controlled...

Is your Wi-Fi keeping you from getting a 5-out-of-5 review?

  In a recent search we conducted on Trip Advisor, we typed in the search term “WiFi” and discovered four important factors to today’s travelers: 1....

FlixFling Announces Partnership With Hotel Internet Services

FlexFling will Power BeyondTV Movie Service In Hotel Locations Nationwide The Philadelphia-based streaming company launched the service at CES 2018...

Unico 20º 87º Riviera Maya

Installation Spotlight As a newly constructed and opened luxury property, the Unico 20º 87º Riviera Maya seeks to provide each guest with only the...

Lodging Magazine – High-Tech Hospitality

ADVANCEMENTS IN TECHNOLOGY BRING ALL THE COMFORTS OF HOME TO HOTELS Innovative technology trends surged through the hotel market in 2016. And many...

Bringing Hotel Wi-Fi Up to Speed with Guest Expectations

How in-room access point technology is proving that a fast and seamless online experience is not just about bandwidth. Ask hotel guests today what...

Hotel Guestroom Entertainment for Today’s Tech-Savvy Travelers

Providing a seamless, secure and personalized guestroom TV experience that increases guest satisfaction and maximizes profits. The sudden and...

Wi-Fi Management

A Primer for Providing Effective and Secure Internet Services Across Multi-property Hotel Portfolios As many professionals specializing in the...

Testimonials

Sheraton Pasadena

“After experiencing troubleshooting issues on a near constant basis, finding and implementing HIS Wi-Fi was a tremendous source of relief for both ourselves and our guests. With HIS, we were able to develop a network that would free us from having to spend hours each...

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Keating Hotel

“The installation was seamless. We didn’t experience any outages in the process of rolling over to the new wireless networks. Our guests had no clue we were transitioning wireless networks. The entire process was quick and painless. And with the HIS support, we don’t...

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Innisbrook Golf Resort

 “Innisbrook’s  previous Wi Fi systems were supposed to deliver property wide coverage, but never did, even as more APs were added. There were always problem locations where getting a signal was difficult, and other areas where connections were either slow or...

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